Help Remains Available After Disaster Recovery Centers Close in North Charleston, Johns Island

COLUMBIA, S.C. – Two disaster recovery centers in Charleston County will close Friday, Jan. 15, at 6 p.m.:

• Charleston County Department of Public Works, 5800 Casper Padgett Way, North Charleston
• Berkeley Electric Co-op, 3351 Maybank Highway, Johns Island

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding in Charleston County can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

• Ask questions about FEMA decision letters.
• Learn how to appeal FEMA decision letters. All applicants may appeal.
• Inquire about the status of a registration.
• Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
• Receive information about FEMA home inspections.
• Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.

Survivors may still visit other recovery centers to ask disaster assistance questions. They can locate the closest center by visiting asd.fema.gov/inter/locator/home.htm.

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.