FEMA, SBA continue recovery efforts for West Virginia storm survivors

CHARLESTON, W.Va. – It has been more than 10 weeks since disaster assistance personnel from the Federal Emergency Management Agency (FEMA) deployed to West Virginia in response to President Obama’s major disaster declaration of June 25, 2016. The president’s signature on the decree made federal assistance available to eligible survivors of the June 22-29 severe storms, flooding, landslides and mudslides in 12 counties.

Although the deadline for registering for individual financial assistance from FEMA has passed, the recovery continues and FEMA disaster recovery specialists remain on the scene. Survivors of the June storms and flooding, who have registered for FEMA assistance, still have access to the agency for information about temporary housing, help with insurance claims, questions about filing an appeal, and other disaster services and resources.

Registered individuals have access to FEMA’s toll-free Helpline, seven days a week, 7 a.m. to 10 p.m. EDT. Call 800-621-3362 (TTY users should call 800-462-7585). Multilingual operators are available.

Applicants receiving temporary rental assistance and who have a need for continuing housing assistance must apply to FEMA for approval. FEMA will evaluate the information to determine if the applicant qualifies for ongoing federal rental assistance, based on financial need. Contact the FEMA Helpline for information on how to apply.

FEMA urges registered individuals to “keep in touch” and notify FEMA of address or phone number changes, initiate appeals or reschedule inspection appointments. It is important to keep all contact information current to avoid delays in getting assistance.  

As of the Sept. 7 deadline, 8,974 West Virginia homeowners and renters have applied to FEMA for disaster assistance. To date more than $33.3 million in individual housing assistance grants and nearly $6.4 million in other needs assistance have been approved for residents of the 12 designated counties: Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Monroe, Nicholas, Pocahontas, Roane, Summers and Webster.

Disaster assistance for individuals may include grants to help homeowners and renters with temporary housing and essential home repairs. Other needs assistance provides funding for repair or replacement of furnishings and other personal property, transportation and other disaster-related needs such as transportation and childcare. Disaster assistance grants are not taxable income and will not affect eligibility for Social Security, Medicare and other federal and state programs. Grants do not have to be repaid to the federal government.

Since the June 25 disaster declaration, the U.S. Small Business Administration (SBA), one of FEMA’s partners in disaster recovery, has approved 735 low-interest disaster loans totaling nearly $47.7 million. SBA offers low-interest disaster loans to homeowners and renters who have applied for FEMA assistance, as well as to businesses of all sizes and private nonprofit organizations. SBA disaster loans may cover the cost of repairing, rebuilding or replacing lost or disaster-damaged real estate and personal property.

For more information about SBA loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955. (TTY users should call 800-877-8339). Individuals and businesses may also email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. 

The State’s and FEMA’s 15 area Disaster Recovery Centers (DRCs) served 9,531 visitors between June 28 and Aug. 31, while FEMA-contracted housing inspectors have completed more than 7,200 inspections of disaster-damaged properties to verify damage.

Other help available to individuals:

• Free disaster legal assistance is available to storm survivors. This service offers counseling on insurance claims, landlord-tenant issues, home-repair contracts, and the replacement of lost or damaged legal documents and other legal matters. Call the toll-free hotline 877-331-4259.
• If you or someone you know is struggling with post-disaster stress, you are not alone. Help is as near as your phone. Call the Help for West Virginia Helpline at 844-435-7498. In addition, you can contact the Disaster Distress Helpline at 800-985-5990 or text “TalkWithUs” to 66746.
• Contact West Virginia 211 ( for help finding food, childcare, crisis counseling, and many other resources available in your community.
• West Virginians seeking information about disaster-related services and unmet needs, as well as volunteering and donating, should visit the state’s Help for West Virginia Disaster website wvflood.com.
• Individuals who wish to help with flood response and recovery may sign up with West Virginia Voluntary Organizations Active in Disasters (VOAD) at www.volunteerwv.org or wvvoad.org.
• Additional information on West Virginia’s disaster recovery can be found by calling the FEMA Helpline 800-621-3362 or visiting: www.DisasterAssistance.gov; the flood pages at www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.

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