FEMA helpline available for Missouri flood survivors

JEFFERSON CITY, Mo. – The deadline for Missourians to register for disaster assistance may have passed, but help is still available from the Federal Emergency Management Agency. Survivors can still contact FEMA to get answers to questions or to get referrals for help with any unmet need.

The FEMA helpline is available seven days a week as a resource for Missourians who sustained losses from the late December and January floods. To talk to a knowledgeable FEMA recovery specialist, call 1-800-621-3362 or TTY 1-800-462-7585. Those who use 711-Relay or Video Relay Services can call 1-800-621-3362. Assistance is available by phone from 7 a.m. to 10 p.m.

Survivors can use the helpline to:

• Ask questions about FEMA decision letters.

• Learn how to appeal FEMA decision letters. Any applicant may appeal.

• Inquire about the status of a registration.

• Provide change of address, telephone and bank account numbers and insurance information to avoid delays in processing disaster assistance.

• Receive information about FEMA home inspections.

• Receive answers to questions about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number if they have questions about their application.

If they prefer, survivors can also go online to www.DisasterAssistance.gov and click “Check Your Status” to get an update on their application for state and federal assistance.

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For breaking news about flood recovery, follow FEMA Region 7 on Twitter at https://twitter.com/femaregion7 and turn on mobile notifications or visit the FEMA web pages dedicated to this disaster at www.fema.gov/disaster/4250.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).