Every disaster survivor has equal access to disaster registration, information, and assistance

Charleston, W.Va – All survivors who sustained damage or losses from the June flooding can get help from local Disaster Recovery Centers (DRCs).

If you need an accommodation or assistance due to a disability, please notify Federal Emergency Management Agency (FEMA) staff at the time of registration or anytime throughout the assistance process.

Survivors can meet face-to-face with various agencies and service providers at each DRC. All FEMA DRCs are equally accessible to people with disabilities and provide assistance tools. Use the DRC Locator at http://asd.fema.gov/inter/locator/home.htm to find the DRC closest to you.

The DRCs meet Rehabilitation Act standards:

• Every disaster survivor has equal access to disaster registration information and assistance.
• DRCs offer effective communication options including: captioned phones, iPads with video remote interpreting; American Sign Language interpreters upon request; amplified telephones and listening devices for people with hearing loss; phones that display text; and magnifiers for people with vision loss.
• FEMA documents are available in both Braille, large print, and other formats upon request.

FEMA assistance does not impact government benefits such as food stamps, Medicaid, Social Security, or other benefits.

Follow these links to access informational videos in ASL:

• DRCs (ASL) http://www.fema.gov/media-library/assets/videos/111518
• Registration (ASL) http://www.fema.gov/media-library/assets/videos/111546
• Just ask (ASL) http://www.fema.gov/media-library/assets/videos/111508
• FEMA assistance does not impact government benefits (ASL) http://www.fema.gov/media-library/assets/videos/111582

Additional information on West Virginia’s disaster recovery can be found by visiting: www.DisasterAssistance.gov; the flood pages at www.WVflood.com; fema.gov/disaster/4273; twitter.com/femaregion3; and fema.gov/blog.