Disaster Recovery Center to Close in Travis County, Texas, But Help is Still Available

AUSTIN, Texas –The Disaster Recovery Center (DRC), located at Rutherford Lane Campus – Building 1, 1520 Rutherford Lane, Austin, Texas, in Travis County will close at 6 p.m. Friday, July 24.

DRCs, operated by the State of Texas and the Federal Emergency Management Agency and supported by other agencies, remain open until the needs of area residents have been met. The centers serve as a one-stop shop for information and guidance about disaster assistance.

Those with questions regarding the application or the appeals process, or who decide to register for assistance after a DRC closes, have several ways to obtain information:

• Visit another DRC nearby, visit http://asd.fema.gov/inter/locator/home.htm.
• Online at www.disasterassistance.gov.
• Call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. Multilingual operators are available.
• Visit the Texas Disaster Recovery website www.fema.gov/disaster/4223.
• Contact U.S. Small Business Administration’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

The deadline for registering with FEMA and applying for an SBA loan is Aug. 27.

###

All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. 

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

FEMA’s temporary housing assistance and grants for childcare, medical, dental expenses and/or funeral expenses do not require individuals to apply for an SBA loan. However, those who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, transportation, vehicle repair or replacement, and moving and storage expenses.

For more information on Texas recovery, visit the disaster web page at www.fema.gov/disaster/4223, Twitter at https://www.twitter.com/femaregion6 and the Texas Division of Emergency Management website, https://www.txdps.state.tx.us/dem.

Visit www.fema.gov/texas-disaster-mitigation for publications and reference material on rebuilding and repairing safer and stronger.