COLUMBIA, S.C. (Thursday, Nov. 10) – A Disaster Recovery Center (DRC) will open Thursday, Nov. 10 in North Charleston to help homeowners, renters and business owners who sustained damage and losses from Hurricane Matthew.
The center is located at:
3887 Leeds Ave.
at the corner of Leeds and Bridgeview Dr.
N. Charleston 29405
Until further notice, the hours are 9 a.m. to 7 p.m., Monday – Friday 10 a.m. to 6 p.m. Saturday
Closed on Sunday
At the center, specialists from the State of South Carolina, the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community will be on hand to provide information on the types of assistance available to survivors.
Disaster assistance from FEMA may include grants to help pay for temporary housing, essential home repairs, personal property replacement and for other serious disaster-related needs not covered by insurance or other sources.
Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362 (voice, 711 or relay service) or 800-462-7585 (TTY). The toll-free lines are open 7 a.m. to 10 p.m. seven days a week until further notice. Multilingual operators are available.
If possible, register for FEMA assistance by phone or online before visiting a center. Going to a DRC is not a requirement of registration, but specialists there can provide guidance regarding
disaster recovery and rental resources, explain written correspondence received from FEMA, inform survivors of the status of their application, make referrals to other organizations and answer questions.
After registering with FEMA, survivors may also be eligible for low-interest disaster loans from the SBA. Disaster loans help fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. SBA offers loans to businesses of all sizes, private non-profit organizations, homeowners and renters.
Economic Injury Disaster Loans (EIDL) from the SBA are available to small businesses and private-nonprofits to assist with working capital needs as a direct result of the disaster. SBA loans are for uninsured or underinsured disaster losses. SBA advises it is not necessary to wait for an insurance settlement before submitting a loan application.
Eligible survivors should register with FEMA even if they have insurance. FEMA cannot duplicate insurance payments, but FEMA may be able to help with uninsured or underinsured losses.
FEMA mitigation specialists are available at DRCs to provide information to survivors on the National Flood Insurance Program (NFIP) and guidance on cost-effective rebuilding and repair techniques to make homes more flood- and wind-resistant.
Survivors who have questions about their flood insurance policies and coverage should contact the NFIP call center at 800-621-3362 (Option 2) between 9 a.m. and 7 p.m. Monday through Friday. Specialists can help with service claims, provide general information regarding policies and offer technical assistance to aid in recovery.
To find a complete list of DRC locations and hours, download the free FEMA app to your mobile device or visit asd.fema.gov/inter/locator. DRCs are accessible to people with disabilities. The centers have magnifiers, tools to amplify sound, materials in alternative formats, and video remote interpretation. Sign language interpreters are available upon request at the center.
For more information about the disaster recovery operation, please visit fema.gov/disaster/4286 or the South Carolina Emergency Management Division at scemd.org/recovery-section/ia.
All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).
You can receive weather alerts, safety tips and learn about disaster resources by downloading the free FEMA App, available for Apple, Android, and Blackberry mobile devices. Visit fema.gov/mobile-app for more information.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion4 and the FEMA Blog at http://blog.fema.gov.
The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.
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Disaster Recovery Center Opens in North Charleston
Tagged with: assistance • business • disaster • division • management • private • sba • south
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