Second FEMA/State Disaster Recovery Center to Open in Nash County

RALEIGH, N.C. – North Carolina residents who suffered losses and damage as a result of Hurricane Matthew can get information about federal assistance at a disaster recovery center opening Sunday in Nash County. Sunday hours are noon to 5 p.m.

Location: The Imperial Centre
270 Gay St.
Rocky Mount, N.C. 27804

Regular hours:

• Monday – Saturday, 9 a.m. to 7 p.m.
• Sunday, noon to 5 p.m.

Representatives from North Carolina Emergency Management, FEMA and the U.S. Small Business Administration will be available at the disaster recovery center, or DRC, to answer questions about disaster assistance and low-interest disaster loans. They can also help survivors apply for federal disaster assistance.

Visiting with a recovery specialist is not a requirement for survivors seeking disaster assistance, but the centers are an excellent way for people to get answers to questions about disaster aid and registration assistance. Survivors may go to the most convenient center, not necessarily one in their county.

Disaster survivors may register the following ways:

• Online at DisasterAssistance.gov

• Call the FEMA Helpline at 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service (VRS) may also call 800-621-3362 . Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. All disaster recovery centers are accessible and equipped with tools to accommodate disaster survivors who need

  disability-related communication aids. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in American Sign Language at

  http://www.fema.gov/media-library/assets/videos/111546

  Second FEMA/State DRC to Opens in Nash County

If possible, survivors should register with FEMA before visiting a recovery center. Some of the services available at a DRC may include:

• Status FEMA application

• Disaster recovery guidance

• Clarification of written correspondence received

• Housing assistance and rental resources information

• Answers to questions, resolutions to problems and referrals to agencies that may provide further assistance

• Assistance for eligible survivors can include grants for temporary housing and home repairs, and for other serious disaster-related needs such as medical and dental expenses or funeral and burial costs. Low-interest disaster loans from the SBA also may be available to cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306. 

The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.